Job Openings

CIT Leader
Job Type
Full Time
Job Category
Residential/Day Services


Who we are looking for:

We are looking for caring, compassionate and engaging individuals to help promote independence, self-esteem and social integration in a residential environment. A CIT Leader is someone that is flexible and able to manage several staff and is responsible for the overall functioning of the multiple sites they serve. Successful candidates will exhibit the ability to interact with our individuals in a positive encouraging way, demonstrate a professional demeanor, patience, empathy and possess a strong desire to help others. Problem solving skills, on-call availability for emergencies and commitment to the team is required. A supportive leadership mentality and positive attitude will aid in your success as you will be responsible to work as part of a management team to plan, coordinate, and supervise services within your assigned community integration team

This Full-Time, salaried position is typically a M-F schedule however this position also has on-call responsibilities for emergencies and other hours may be needed based on the need of the residential program.

What are the job duties:
  • Supervises Residential Managers and Supervisors and leads Community integration Teams (CIT) - regionally based teams
  • Works as part of a management team to plan, coordinate, and supervise services within CIT, consisting of Residential IRA's (Supervised and Supportive) and Community Habilitation.
  • Develops and supervises home and housing support options for individuals.
  • Develops and monitors budgets and maintains fiscal accountability for the CIT.   
  • Interacts with individuals, families, community partners, employers, government officials and the public.
  • Communicate regularly with families and others in individuals’ circles of support
  • Hold regular team meetings
  • Interact with state oversight agencies (e.g., OPWDD, OFPS)
  • Organize maintenance requests to ensure that physical plant needs are addressed
  • Coordinate with other CIT Leaders for the purpose of effective staff utilization
  • Create habilitation plans, Plans of Protective Oversight, and monthly summaries for individuals supported in less than 24 –hour settings
  • Develop an effective 24-hour on-call system in the CIT
  • Ensure regulatory compliance in certified settings (i.e. fire drills)
  • Cultivate an environment that creates maximized staff productivity
  • Implement cross-training of staff throughout the CIT (e.g. billing knowledge, ability to build relationships)
  • Identify new support options for individuals and assist the individuals in accessing and transitioning to those supports
  • Recognize staff training needs related to core competencies and assign participation
  • Participate in incident management as needed
  • Contribute in the hiring of new staff
  • Participate in the on-boarding of new individuals into services
  • Prepare payroll
  • Provide oversight to day options that are based out of certified residential settings
  • Review documentation to ensure that billing and compliance standards are met
  • Supervise IRA managers and staff working in less than 24-hour settings
  • Mediate and negotiate with housing entities (e.g., apartment complexes)
  • Intervene and respond to emergency situations such as reportable incidents
  • Maintain medication administration (AMAP) certification and SCIP-R certification
  • Manage the Personal Allowance System (PAS) for less than 24 settings and oversee all PAS activity within the CIT
  • Monitor budget and maintain fiscal accountability for the CIT
  • Monitor ISS budgets and community habilitation utilization
  • Administer process of collecting needed pay stubs for payment of rents
  • Oversee utilization of agency vehicles used within the CIT

Supervisor Duties:

  • Supervises direct-report supervisors and employees in a variety of habilitation services and settings.  Responsible for the overall direction, coordination, and evaluation one or more of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Assures positive, team-based employee relations.   The expectation is that the CIT Leader will provide adequate and scheduled supervision opportunities to meet 1:1 with the employees they supervise.
Why you should join us:

We offer competitive salary and benefits, including health insurance, dental and vision plans, life insurance, flex sending, a comprehensive wellness program, paid time off, paid training, education tuition assistance, scholarships, employee discounts and a 403(b)-retirement plan.

That’s just a few, check out our Benefits & Perks at 

We are passionate about helping individuals lead independent, productive and fulfilling lives. By joining our team, you will be provided a variety of opportunities in a rewarding career where it is possible to make a difference and significant impact in the lives of others. It is our goal to improve the lives of all members of the Wildwood Family.

How we make a difference:

We envision a world that embraces a fundamental respect for ALL individuals, their strengths, their uniqueness, their creativity and the infinite diversity that we each represent.

Our employees make this possible through their dedication and enthusiasm. We are on a Mission to empower and enable both children and adults with neurologically-based learning disabilities, autism, and other developmental disorders to lead independent, productive and fulfilling lives, while integrating our values of Respect, Integrity, Creativity and Holism to get it done!



  • A valid NYS license and clean driving record are required as you will be responsible to drive individuals to appointments and activities
  • Must have daily access to their own vehicle and drive individuals we serve when the program requires it.
  • High school diploma or general education degree (GED)
  • 5 years’ experience in a residential or other habilitative setting, one year of which working in a supervisory capacity, with individuals with developmental disabilities or related experience.
  • Detailed oriented with ability to accurately complete all required daily documentation and reporting
  • Commitment to schedule, assigned job duties and performance expectations
  • Clean, appropriate and presentable appearance while on duty
  • Subject to NYS OPWDD mandated criminal background check, finger printing and a driving record verification

Certificates and Licenses:

  • Eligibility for Medication Administration, SCIP, First Aid Certification.
I'm interested
Refer a friend
How Can You Help? Donate Today! Donate